A Strong Warning Against Fraud and New Initiatives for Staff Welfare
The Chief Executive Officer of BRAC Liberia Microfinance Company Ltd., Dyson Mandivenga, has issued a firm warning against fraudulent activities within the organization. During the BRAC Liberia Best Performance Award 2025 celebration, held on April 4, 2026, at Riverside Beach in Monrovia, Mandivenga emphasized that while he prefers to support staff growth rather than dismiss employees, any act of fraud will not be tolerated.
Addressing Misconduct and Zero-Tolerance Policy
Mandivenga spoke to the gathered staff during the event, which was themed “Reaching Every Corner, Empowering Youth and Women.” He highlighted recent incidents involving misconduct that have forced him to sign dismissal letters—a task he described as something he deeply dislikes doing.
“I don’t want to dismiss people. It’s not in me to fire people,” he said. “But lately my hand has been signing dismissal letters. I don’t want a few people to spoil the excellent work that the rest of you are doing.”
He reiterated that BRAC Liberia maintains a strict zero-tolerance policy on fraud and financial misappropriation. Mandivenga stressed that anyone found engaging in such activities will face immediate disciplinary action.
“I will not tolerate fraud. I put zero tolerance to fraud,” he said. “Any issue to do with fraud, I will not hesitate. I will sign off and we take you out.”
Despite the warning, Mandivenga expressed confidence in the integrity of the majority of the workforce, describing them as honest and hardworking professionals committed to serving communities across the country.
“When I look at your faces, I see people who are honest and dedicated to their work,” he said. “But I am saying, tell your colleagues that the CEO says zero tolerance to fraud and continuous misappropriation.”
Recognizing Excellence and Encouraging Growth
Mandivenga also applauded the staff for consistently surpassing the organization’s performance targets. He expressed pride in the team’s achievements and encouraged employees to recognize the role they play in the institution’s growth.
“I’m very, very proud of the entire team,” he said. “Each year we challenge you with targets, but you exceed them. You are so special to me, you are so special to everyone, and you are so special to BRAC.”
He pledged continued management support and urged employees to credit themselves for their contributions over the years.
“It’s very important that you credit yourselves for the good work that you have been doing over the years,” Mandivenga added. “We shall continue to support you.”
Introducing New Staff Welfare Initiatives
During the ceremony, Mandivenga announced new initiatives aimed at improving staff welfare. One of these is the approval of a Staff Loan Scheme by the organization’s Board of Directors. According to him, the scheme will initially benefit branch-level employees, including branch managers, credit officers, service staff, drivers, and branch accountants.
“The staff loan scheme has actually been approved by the board, and this year we are going to work on the modalities of how it will be implemented,” he said. “For a start, it will be for branch managers and below.”
Mandivenga also disclosed that BRAC Liberia is planning to introduce a staff salary advance program, which will allow employees to access part of their salaries ahead of time when needed.
“A staff advance salary is a scheme that is going to be given to everyone,” he explained. “Management will soon send the necessary circular so that staff know how they can access it.”
Addressing Concerns About Medical Insurance and Leave Policies
Mandivenga addressed concerns raised by employees about the organization’s medical insurance coverage, noting that management is reviewing the current provider following mixed feedback from staff.
“Some are complaining that they are not serving you well, while others say they are doing fine,” he noted. “By the end of June, we will conduct a survey so that we hear from you whether the service is working or not.”
He urged employees to provide honest feedback to help management make the best decision regarding staff health coverage.
The CEO also emphasized the importance of staff taking their annual leave to maintain their well-being. He reminded supervisors to plan leave schedules carefully to avoid disruptions in operations.
“There is no one who can work throughout the year without taking a break,” he said. “You need that break. Supervisors must ensure that staff go on leave because it is their right.”
Ensuring Respectful Transfers and Client Respect
Mandivenga addressed concerns about staff transfers across branches, assuring employees that management will ensure that transfers are conducted in a more organized and respectful manner.
“When transfers are necessary, we will provide enough notice and the necessary transport for you to go where you are supposed to be,” he explained.
He reminded staff that their employment contracts require them to be willing to work anywhere in Liberia. However, he emphasized that transfers would be carried out in an orderly manner.
“When we employed you, you all signed that you can work anywhere in Liberia,” he said. “But we will do it in an orderly manner because we respect you and your families.”
Mandivenga also highlighted the importance of treating clients—many of whom are women entrepreneurs—with dignity and respect.
“Our clients matter,” he said. “Let us treat them with respect and ensure that the services we provide truly empower them.”
Celebrating Achievements and Looking Ahead
The event concluded with a vibrant awards ceremony recognizing best-performing staff, long-serving employees, and outstanding branches for their achievements in 2025.
Branches recognized during the ceremony included Barnesville, Zwedru, Gbarnga, Paynesville, Maryland, and Nimba (Sanniquellie) for their exceptional contributions to BRAC Liberia’s mission.
Mandivenga concluded by urging staff to maintain teamwork and unity as the organization continues to expand its impact across Liberia.
“Clap hands for yourselves for the excellent work you did in 2025,” he said. “I will continue to support you and do things that will make you, your families, and your children happy.”
