Windhoek Demands Immediate Nestlé NAN Formula Recall

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Urgent Public Health Alert: Infant Formula Recalled Across Windhoek

The City of Windhoek has issued a critical public health advisory, mandating the immediate removal of a specific infant formula product from all business premises within its jurisdiction. This urgent directive follows a recall initiated by the Ministry of Health and Social Services on January 13th, after the product was identified as a potential health hazard. The affected item, Nestlé NAN Special Pro Ha Infant Formula, was previously recalled in South Africa due to significant food safety concerns.

The primary reason for this widespread recall is the detection of cereulide, a dangerous toxin produced by the bacterium Bacillus Cereus. This toxin presents a serious risk to the health and safety of infants, who are particularly vulnerable to its effects. Investigations revealed that the affected batches of this infant formula were distributed and sold from September 2025 onwards, reaching consumers through major retailers and across various international markets.

Product Details and Identification:

Business owners and retailers are instructed to identify and remove the following product from their shelves without delay:

  • Product Name: Nestlé NAN Special Pro Ha Infant Formula
  • Intended Use: For infants aged 0 to 12 months
  • Packaging Size: 800g
  • Batch Number: 516607423
  • Date of Manufacture: 15 June 2025
  • Expiry Date: 15 December 2026

The City has unequivocally declared that the identified product is not fit for human consumption and must be withdrawn from circulation to prevent any further exposure.

Guidance for Parents and Caregivers:

Parents, guardians, and any individuals responsible for the care of infants are strongly advised to take immediate action if they have purchased or are currently using the recalled formula.

  • Discontinue Use Immediately: Cease feeding the affected infant formula to your child without delay.
  • Return the Product: Return any unopened or partially used containers of the recalled formula to the retailer where it was purchased for a refund or exchange.
  • Monitor Infants for Symptoms: Closely observe infants for any signs of adverse reactions. These may include, but are not limited to:
    • Severe or persistent vomiting
    • Diarrhea
    • Unusual tiredness or lethargy

Seeking Medical Attention:

The City emphasizes the importance of prompt medical consultation.

  • Consult a Healthcare Professional: If any of the aforementioned symptoms are observed, even if they appear mild, parents and caregivers should seek immediate advice from a qualified healthcare professional.
  • Precautionary Measures: Even in the absence of any visible symptoms, it is prudent to consult a healthcare professional as a precautionary measure. This proactive approach can help ensure the infant’s well-being and address any potential underlying concerns.

Enforcement and Ongoing Vigilance:

The City of Windhoek is collaborating closely with all relevant stakeholders, including health authorities and regulatory bodies, to ensure the comprehensive implementation of all necessary measures. These actions are being undertaken in strict adherence to established food quality and safety protocols.

Ongoing inspections and monitoring activities are being conducted throughout the municipal area. These efforts are designed to rigorously safeguard the health and well-being of all consumers, particularly the most vulnerable members of the community. The authorities are committed to maintaining a high standard of public health and will continue to provide updates as necessary.

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